For third-party logistics providers
3PL warehouse management software built for multi-client custody
StockMaster 24/7 lets South African 3PLs run receiving, stocktaking, dispatch and ePOD for many client companies on one platform — with database-enforced separation between them and a read-only portal for each end-client.
Why a 3PL needs more than a standard WMS
A single-owner warehouse only has to answer to itself. A third-party logistics provider holds other companies' assets, and every count, delivery and variance is a contractual event. Generic warehouse software assumes one owner of the stock, so 3PLs end up bolting on spreadsheets to keep clients apart — which is exactly where custody disputes start.
- Client stock is separated by spreadsheet tabs or naming conventions rather than by system controls.
- Every client asks for a different stock report, and someone spends a day a week building them by hand.
- Disputed shortages and damaged goods turn into credit notes because there is no photographic evidence trail.
- Onboarding a new client means rebuilding your process instead of adding a record.
- Your customers cannot see their own stock without emailing your operations team.
- Auditors ask which staff member touched a client's stock, and the answer is a guess.
What multi-client warehouse management looks like
True multi-tenant separation
Client companies are first-class records. Products, sites, staff, documents and reports are scoped to a client and enforced by Row-Level Security in the database, not just hidden in the interface.
End-client read-only portal
Give each customer their own login with visibility of their stock on hand, movements, deliveries and dispatches — removing the daily 'where is my stock?' phone calls.
Contract-grade stock counting
Blind counts, cycle counts and surprise spot audits with variance categorisation, photographic evidence and password-protected count authorisation.
Dispatch and ePOD per client
Build outbound manifests per client, scan-verify the load, capture GPS-stamped proof of delivery and run a three-stage gate on returns before stock reposts.
Custody you can defend
Every movement carries an actor, device, timestamp and IP. When a client disputes a shortfall, you produce the trail instead of an apology.
Per-client reporting
Shrinkage, productivity, aging stock and service ratings broken down per client, with scheduled PDF and CSV reports emailed automatically.
Onboarding a new client takes a morning, not a quarter
Create the client company
Add the client, their sites and their contract modules. Everything created from that point is scoped to them.
Load stock and staff
Bulk-import products by Excel, map units of measure and barcodes, then assign your counters, receivers and drivers to the client.
Run the operation
Receive against purchase orders, count on a schedule, pick and dispatch with ePOD, and quarantine damaged goods with evidence.
Give the client the view
Invite the client contact as a read-only viewer and let scheduled reports do the rest of the account management.
New to warehouse systems generally? Start with our guide to what warehouse management software does.
3PL warehouse software questions
- What is 3PL warehouse management software?
- It is a warehouse management system built for third-party logistics providers who store and move stock on behalf of multiple client companies. On top of normal receiving, counting, picking and dispatch, it enforces strict separation between clients, bills or reports per client, and gives each end-client their own view of their stock without exposing anyone else's data.
- How does StockMaster 24/7 keep each client's stock separate?
- Every product, location, count, manifest and document is tied to a client record, and database-level Row-Level Security enforces that scoping on every query. A user linked to Client A physically cannot read Client B's rows, even through the API. Your own operations team can switch between clients using a universal client filter.
- Can my end-clients log in and see their own stock?
- Yes. Multi-tier access lets you invite an end-client contact as a read-only viewer. They see live stock on hand, movement history, receiving and dispatch activity for their own goods only — and nothing else on the platform.
- Does it handle multiple warehouses and sites?
- Yes. Sites are modelled as physical locations with zone, aisle, rack and bin addressing. Stock on hand aggregates across the network, and per-site views let each branch manager work only with their own floor.
- Will it integrate with my clients' ERP systems?
- StockMaster 24/7 supports hybrid file-based imports and HMAC-signed outbound webhooks, so verified receipts, dispatches and adjustments can be pushed into a client's ERP as they happen.
- Does it work during load-shedding?
- The platform is an offline-first progressive web app. Counters, receivers and drivers keep scanning through dead-zones and power outages, and their devices synchronise automatically once connectivity returns.
Run every client on one platform
Tell us how many clients and sites you handle and we will scope StockMaster 24/7 around your contracts, service levels and reporting obligations.
POPIA-aligned onboarding, offline-first mobile apps, South African support.